Shipping Policy
Shipping
Domestic orders are processed within 1-4 business days. Shipping time for orders is 3-7 business days depending on your location and the efficiency of your local post office.
Please make sure to submit the correct address. We are not responsible for packages that are lost/stolen. We are not responsible for any shipping deliveries that may be affected by transfers from USPS to the local carriers or delays.
Orders can be tracked at: https://www.usps.com/shipping/trackandconfirm.htm
On occasion we offer shipping promotions, at which time domestic customers receive free shipping if they spend over a certain amount. These promotions may change periodically.
If you have any questions regarding the shipping of your order, please contact us at info@bouncebaqueboutique.com or bouncebaqueboutique@gmail.com
COVID-19 Update: A message to our customers
Our top priority is the health and safety of our employees and customers, so we have modified our production and shipping centers to comply with state recommended PPE guidelines.
What does this mean for you?
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Processing times may be delayed. Generally processing times are within 3-5 business days* although currently those times vary due to the issues relating to COVID-19 and government orders and the impact to our business. Processing times may also be extended during holidays, launches/re-stocks, limited edition releases and promotions.
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We will notify you as soon as your order ships or if we foresee any issues with fulfilling your order.
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You can cancel for a full refund. We have updated our return policy so you can cancel any unshipped order at any time for a full refund.
We appreciate your patience and understanding as we work through this together. Thank you so much for your support!
*Please understand that business days do not include weekends or holidays such as New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas.